Renovated in 2004, the hotel comprises 17 floors with a total of 522 rooms. Facilities include a lobby with a 24-hour reception desk, a currency exchange counter, a newspaper stand, and a conference room. Within the hotel there is also Tides restaurant overlooking Rainbow Lagoon, Perks Coffee Pantry, and a bar. Room and laundry services (charges apply) and a car park round off the offerings.